Summary
About the Position: Located within the Directorate for Resource Management, Department of Budget
Services at the Walter Reed National Military Medical Center (WRNMMC) in Bethesda, MD. Work is
primarily sedentary and performed in a typical office setting. Telework in accordance with agency policy.
This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service.
Learn more about this agency
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Overview
* Accepting applications
* Open & closing dates
09/14/2024 to 09/20/2024
* Salary
$68,405 - $88,926 per year
* Pay scale & grade
GS 9
* Help
Location
1 vacancy in the following location:
* Bethesda, MD
* Remote job
No
* Telework eligible
Yes-as determined by the agency policy.
* Travel Required
Not required
* Relocation expenses reimbursed
No
* Appointment type
Permanent
* Work schedule
Full-time
* Service
Competitive
* Promotion potential
None
* Job family (Series)
* 0544 Civilian Pay
* Supervisory status
No
* Security clearance
Not Required
* Drug test
No
* Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
* Trust determination process
* Suitability/Fitness
* Financial disclosure
No
* Bargaining unit status
Yes
* Announcement number
HSJT834015777430HW
* Control number
809207400
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This job is open to
* The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
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Duties
* Maintain and assist in the operation of the Defense Civilian Pay System (DCPS) Customer Service Representative (CSR) function.
* Provide critical payroll administrative liaison function/activities to ensure uninterrupted pay of all assigned Federal civilian personnel.
* Serve as an intermediary between the customers and the Defense Finance and Accounting Services (DFAS).
* Develop and disseminate information and instructions to ensure uniform interpretation and application of finance regulations and procedures throughout the Command.
* Review, verify and process a variety of payroll and time and attendance data impacting pay.
* Analyze various pay statistical reports in order to identify problems and trends.
* Distribute and balance the workload among employees. Present on the job training to employees.
* Prepare recurring and special one-time reports and disseminates to the appropriate parties as requested.
* Instruct employees in specific tasks and job techniques and make available written instructions, reference materials and supplies.
* Resolve simple, informal complaints of employees.
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Requirements
Conditions of Employment
* Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
* This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Tier 3 security investigation or access for the duration of employment. A background investigation and credit check are required.
* This position has been designated Mission Essential. In the event of severe weather conditions or other such emergency type situations, the incumbent is required to report to work or remain at work as scheduled to support mission operations.
* You may be authorized to Telework on a Regular and Recurring basis.
* This is a DOD Financial Management position. The incumbent must complete training and meet position requirements for certification at Level 2 within 2 years of appointment. Failure to obtain and maintain certification may result in adverse action.
Qualifications
Who May Apply: US Citizens
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Specialized Experience: One year of specialized experience which includes: managing the overview and entry of payroll data into the prescribed automated systems; researching and reconciling pay problems; providing technical assistance to customers and staff regarding attendance entry and time keeping; utilizing a variety of automated systems such as, General Fund Enterprise Business System (GFEBS), Automated Time Attendance and Production System (ATAAPS), and/or Defense Civilian Pay System (DCPS). This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-08).
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted
Education
This job does not have an education qualification requirement.
Additional information
* Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
* You will be required to provide proof of U.S. Citizenship.
* One year trial/probationary period may be required.
* Direct Deposit of Pay is required.
* Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
* Salary includes applicable locality pay or Local Market Supplement.
* If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
* Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
Read more
* Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement.
If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
Veterans and Military Spouses will be considered along with all other candidates.
* Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
* Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the Applicant Checklist for Public Announcements.
As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
1. Your resume:
* Your resume may be submitted in any format and must support the specialized experience described in this announcement.
* If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
* For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position.
* For additional information see: What to include in your resume.
2. Other supporting documents:
* Cover Letter, optional
* Most recent Performance Appraisal, if applicable
NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.
* How to Apply
To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on 09/20/2024to receive consideration.
* To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application (
* Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
* After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
* You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
* It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
* Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.
To verify the status of your application, log into your USAJOBS account ( all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit:
Agency contact information
Army Applicant Help Desk
Website
Address JT-DHA-DDAAFF DHA NCR MKT-WR NATL MIL MED CTR
DO NOT MAIL
Bethesda, MD 20889
US
Learn more about this agency
Next steps
If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.
* Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
* Criminal history inquiries
* Equal Employment Opportunity (EEO) Policy
* Financial suitability
* New employee probationary period
* Privacy Act
* Reasonable accommodation policy
* Selective Service
* Signature and false statements
* Social security number request
Help
Required Documents
The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the Applicant Checklist for Public Announcements.
As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
1. Your resume:
* Your resume may be submitted in any format and must support the specialized experience described in this announcement.
* If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
* For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position.
* For additional information see: What to include in your resume.
2. Other supporting documents:
* Cover Letter, optional
* Most recent Performance Appraisal, if applicable
NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.
Help
How to Apply
To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on 09/20/2024to receive consideration.
* To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application (
* Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
* After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
* You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
* It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
* Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.
To verify the status of your application, log into your USAJOBS account ( all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit:
Read more
Agency contact information
Army Applicant Help Desk
Website
Address JT-DHA-DDAAFF DHA NCR MKT-WR NATL MIL MED CTR
DO NOT MAIL
Bethesda, MD 20889
US
Learn more about this agency
Next steps
If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.
Read more
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
* Criminal history inquiries
* Equal Employment Opportunity (EEO) Policy
* Financial suitability
* New employee probationary period
* Privacy Act
* Reasonable accommodation policy
* Selective Service
* Signature and false statements
* Social security number request
Share
Help
Overview
* Accepting applications
* Open & closing dates
09/14/2024 to 09/20/2024
* Salary
$68,405 - $88,926 per year
* Pay scale & grade
GS 9
* Location
1 vacancy in the following location:
* Bethesda, MD
* Remote job
No
* Telework eligible
Yes-as determined by the agency policy.
* Travel Required
Not required
* Relocation expenses reimbursed
No
* Appointment type
Permanent
* Work schedule
Full-time
* Service
Competitive
* Promotion potential
None
* Job family (Series)
* 0544 Civilian Pay
* Supervisory status
No
* Security clearance
Not Required
* Drug test
No
* Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
* Trust determination process
* Suitability/Fitness
* Financial disclosure
No
* Bargaining unit status
Yes
* Announcement number
HSJT834015777430HW
* Control number
809207400
This job originated on For the full announcement and to apply, visit Only resumes submitted according to the instructions on the job announcement listed at will be considered.
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