Help Desk Specialist Job at Creative Financial Staffing, Granville, OH

Q3I5SW1sMElDbG0xQWZEMDZKa0FwZUkzRFE9PQ==
  • Creative Financial Staffing
  • Granville, OH

Job Description

Help Desk Specialist
Onsite
$45,000 - $55,000

Summary of the Help Desk Specialist: Provide desktop/laptop, mobile device, and application support to end-users. Responsibilities include customer service, incident management, issue resolution, system administration, inventory management, and documentation.

Key Responsibilities of the Help Desk Specialist:

  • Provide Tier 1 and 2 support for hardware, software, and applications
  • Troubleshoot and resolve network, connectivity, and cybersecurity issues
  • Monitor systems, perform backups, and apply patches/upgrades
  • Administer Microsoft environment (Active Directory, Office 365, etc.)
  • Participate in IT projects and provide recommendations
  • Maintain documentation and assist with training as needed

Requirements of the Help Desk Specialist:

  • 2-year degree in Computer Science/IT or 4 years of relevant experience
  • Strong technical skills in network/system support, troubleshooting, Microsoft technologies
  • Understanding of virtualization, internet protocols, and security concepts
  • Excellent communication, analytical, and problem-solving abilities
  • Ability to work in a team, multi-task, and prioritize in a fast-paced environment
  • Willingness to work off-hours, be on-call, and travel occasionally


#LI-MS7

Job Tags

Similar Jobs

Vertical Mag

Helicopter Pilot Detroit Lakes, MN Job at Vertical Mag

Who Are We: Life Link III is a nationally recognized leader in air medical transport. Our top priority is safety and doing what is best for the patients we serve. We strive to put cutting-edge technology and education in the hands of our flight medical crew, pilots, mechanics...

Best Fitness

GXI Yoga instructor Job at Best Fitness

 ...Job Description Job Description Description: Best Fitness is looking for Yoga Instructors! Class Commissions Best Fitness offers an amazing variety of studios, including yoga, barre, strength, cardio, and HIIT. With over 50 studio classes per week, we provide... 

Sevenson Environmental Services, Inc.

Wastewater Treatment Operator Job at Sevenson Environmental Services, Inc.

 ...Job Description Job Description POSITION: Wastewater Treatment Operator DEPARTMENT: Technical Services LOCATION: Fairfield, New Jersey; Key West, Florida; Lockport, New York SALARY RANGE: $28 - $38 per hour JOB NUMBER: 2022-G332-01... 

Smarter HR Solutions

1-Day Event Server Job at Smarter HR Solutions

 ...Job Description Position: Event Server Date: Friday, April 5, 2024 Time: 9:00am-3:30pm Location: Bellaire, TX Pay: $16/hour This is a ONE-DAY EVENT! Note: This job description is intended to provide a general overview of the position. Duties and... 

Pacific Advisory Service

Japanese Bilingual Senior Network Engineer Job at Pacific Advisory Service

 ...Job Description Job Description Machine parts company is looking for Japanese Bilingual Senior Network Engineer. Design, create and maintain IT.(Cyber & Network).. Cyber security. Start & maintain Microsoft 365. Manage venders. Communicate with H.O....